Products - GSX - BlackBerry Enterprise Server Management

As company executives and mobile employees become dependent on communications through BlackBerry devices, IT administrators need to face a new challenge. The demand of instant email communications has created a standard of 100% system availability.

With many years of application management experience, ServiceTech understands the need to start from system automation. ServiceTech is a local reseller of Swiss based GSX Groupware Solutions. GSX Monitor can automatic detect problems related to BlackBerry Enterprise Server (BES), and use Short Message Service (SMS) to notify support staff, so as to fix problems before users are aware of them.

Major Features for Monitoring BlackBerry Enterprise Server

• Supports BlackBerry Enterprise Server 2.x, 4.0.x, 4.1.x
• Supports Lotus Notes/Domino or Microsoft Exchange Server
• Server service status
• SRP connection status
• Pending or dead mail
• User status and error conditions
• Unused or idle BlackBerry devices
• Statistics and reporting