Products - BMC - Performance Manager (PATROL)

BMC Performance Manager (formerly PATROL) products deliver business-centric systems management for your infrastructure and business-critical applications. The product suite work together to provide fast, automated problem resolution and performance optimization.

In order to improve application availability and service to users, you want to be immediately notified of potential problems before they occur, instead of fighting fires. With BMC Performance Manager, appropriate staff can be notified by email or SMS on threats to application availability. ServiceTech can advise on the methodology to manage a variety of thresholds and alerts for large environments. And by automating manual processes and recovery actions, common problems can be fixed immediately when they occur.

Extend Your PATROL Monitoring

ServiceTech can provide professional services to extend your BMC Performance Manager environment. ServiceTech has the experience to use the PATROL Script Language (PSL) or Monitoring Studio to tailor make monitoring for third-party or in-house developed applications.

PATROL Implementation Service

BMC Performance Manager is an enterprise class product and can support complex environment. ServiceTech has experience in implementing the following products for previous customers:

Solution Area	Products
Console System	BMC Performance Manager Portal - PATROL Central (Windows Edition / Web Edition) - PATROL Classic Console (Developer / Operator) - PATROL Configuration Manager PATROL Reporting
Operating Systems	BMC Performance Manager for Servers - Windows, Domain Services, Active Directory - Microsoft Cluster Service - Unix (AIX, HP-UX and Solaris) - Linux (Red Hat and SuSE)
Databases	BMC Performance Manager for Databases - Oracle, Sybase, MS SQL Server
Messaging	BMC Performance Manager for Microsoft Exchange Servers BMC Performance Manager for Lotus Notes/Domino
Applications	BMC Performance Manager for Internet Servers BMC Performance Manager for Microsoft Windows Terminal Services BMC Performance Manager for PeopleSoft BMC Performance Manager for WebSphere Application Server
Event and Impact Management	BMC Event Manager and Service Impact Manager